Who Are We
eiicon is an Ayrshire based IT company
with over 10 years experience in the business sector.
We offer a range of support & maintenance products
that suit both the customer needs and customer budgets.
We work very closely with our clients to ensure they get
the most from their equipment and services without the worry
of dealing with the technology.
Quick and responsive services are the key to our success.
We wouldn’t ask for anything less, why should you.
Our AIM
To supply first class, reliable IT support and maintenance
services to business. Offer the required product that suits
customer budgets and demands and give you piece of mind
if it should ever fail.
How We Do IT
The products we offer run on a month to month basis through
an agreed maintenance contract, or on a pay as you go scheme,
its up-to you.
From 2 star 
cover (for the customer on a tight budget) to 5 star 
cover (for the customer who needs onsite IT department type
cover).
Our Services
|
Phone Support |
On all Microsoft based products E:G: Windows 2000,
XP, Vista.Microsoft Office. Desktop, Printer. Server
products. – NT Server to 2003 server, exchange,
SQL etc. |
|
Remote Support
|
If we cannot resolve the issues over the phone,
we will securely access your equipment over the internet
and take control of your mouse and keyboard. |
|
Onsite Support |
If for any reason the issues cannot be resolved
by phone or remote. Our fully trained engineers can
arrange to come to your site and resolve the issues.
We offer a 2 hour onsite response time for serious
priority issues guaranteed.
|
|
Hardware Reseller
|
We can supply and install numerous hardware products
from Servers, Desktop PC’s to Network, Printers,
Scanners Etc: |
|
Software Reseller
|
Our software is purchased from authorised resellers
with all Microsoft products, Antivirus Products, Sage
Products, Backup Products, Email Products. |
|
Broadband |
We offer an independent business broadband service
to our customers with local tech support, only a phone
call away. In serious circumstances we can be onsite
to resolve the issues.
|
|
Email |
Corporate/POP emails setup and configuration. Hosted
exchange server mailbox. Domain hosting and mail forwarding
options. |
|
Blackberry |
Does your company need email on the move? Maybe
you need an enterprise mail solution for all your
staff? Eiicon has the expertise to configure your
exchange server to synchronise your email, calendar
and contacts wirelessly.
|
Eiicon Professional IT Services |
Eiicon
Computer Services